We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For this reason our site for general browsing is fully secure using https/Secure Socket Layer encryption to 256-bit even before you get to making a payment so that even if you contact us by our web forms your information is encrypted.

Making A Purchase:
Making a purchase could not be easier. Just browse and click on any items that you wish to buy and add them to the shopping cart. After you have finished your selection, click on “Checkout” on your shopping cart screen to enter our secure online secure ordering system.

We Accept The Following Methods Of Payment:

Payment Processing Security
The Underfloor Heating Site ( use the services of Stripe & PayPal to process all credit/debit cards. Both payment processors use 256-bit encryption for all transactions.

Order/Shipping Confirmation:
As soon as we receive your order we will confirm its receipt via an order confirmation e-mail to the e-mail address you provide us with. The order confirmation will include details on the products ordered, pricing including shipping costs and taxes.

Tax Charges:
All of the prices shown include UK VAT at 20%.